RPA Strategy for large organisations

Implementing an RPA strategy isn't like a roll-out of the newest Office suite.

RPA needs to be driven from C-Level management if it is to succeed. Unlike SMB's, where RPA may be used for a limited number of processes, a corporate implementation of the technology should be more highly structured.

This includes dedicating resources to the topic and setting up a center of excellence for RPA in the organization. It is imperative that an investment in RPA technology and resources be usable across all departments, from Marketing to Finance. RPA requires a consultative approach, in order to seek out as many processes that will benefit from automation as possible, but also to evaluate the economic aspects of automation.

Technical RPA infrastructure is - in most cases - either relatively simple to implement on-site or available as cloud-based services. The cost to RPA lies in selecting and analyzing process, in training personnel to set up robots and - often overlooked - in robot maintenance.

This Information Week article does a good job of covering the strategic aspects of RPA.

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